Last Updated: 17th August, 2026

At Smart Print Solution, we respect your privacy and are committed to protecting the personal information that you provide to us through our website.

This Privacy Policy explains how Smart Print Solution collects, uses, stores and protects information provided by visitors and customers through our website.

1. Information We Collect

Depending on how you interact with our website, we may collect information such as:

  • Name.
  • Company or business name.
  • Email address.
  • Phone number.
  • Billing or business address.
  • Information submitted through enquiry or contact forms.
  • Details regarding your printing requirements, products, quantities, specifications and other project-related information.
  • Any artwork, designs, files or other information voluntarily submitted to us for the purpose of an enquiry or order.
  • Information provided when communicating with us through email, telephone, WhatsApp or other communication channels.

We may also automatically receive certain technical information when you visit our website, such as browser type, device information, IP address and general website usage information, where applicable.

2. How We Use Your Information

Information collected from you may be used for legitimate business purposes, including:

  • Responding to enquiries and requests.
  • Providing quotations and information about our products and services.
  • Understanding your printing requirements.
  • Processing and fulfilling orders.
  • Communicating with you regarding your enquiry or order.
  • Providing customer support.
  • Improving our products, services and website.
  • Sending relevant business or promotional communications where appropriate.
  • Maintaining business records.
  • Preventing fraudulent, unauthorized or unlawful use of our website or services.
  • Complying with applicable legal and regulatory requirements.

We will not use personal information for purposes unrelated to the reason for which it was collected unless permitted or required by applicable law.

3. Information Provided Through Enquiry Forms

When you submit an enquiry through our website, the information you provide may be used by Smart Print Solution to contact you regarding your enquiry, provide pricing or product information, and understand your requirements.

Submitting an enquiry does not automatically constitute an order or create a contractual obligation for either party.

4. Communication

By voluntarily providing your contact details, you acknowledge that Smart Print Solution may contact you regarding your enquiry, quotation, order, products or services.

Where applicable, you may request that promotional communications be discontinued.

5. Sharing of Information

Smart Print Solution does not sell or rent your personal information to third parties.

Information may be shared with service providers, business partners or other parties where reasonably necessary to operate our business, provide requested services, process an order, deliver products, maintain our website, or comply with applicable law.

We may also disclose information where required by law, regulation, legal process or a lawful government request.

6. Protection of Information

We take reasonable measures to protect personal information against unauthorized access, misuse, loss, alteration or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted to or through our website.

7. Retention of Information

We may retain personal information for as long as reasonably necessary to fulfil the purposes for which it was collected, maintain business and transaction records, resolve disputes, enforce agreements, and comply with applicable legal requirements.

8. Third-Party Websites and Links

Our website may contain links to third-party websites, including social media platforms and other external websites.

Smart Print Solution is not responsible for the privacy practices, security, content or policies of third-party websites. Users are encouraged to review the privacy policies of such websites before providing personal information.

9. Cookies and Website Analytics

Our website may use cookies or similar technologies to improve website functionality, understand visitor behaviour and improve the user experience.

Third-party services used on the website may also use cookies or similar technologies in accordance with their own policies.

10. Customer Artwork and Files

Customers may provide artwork, logos, photographs, designs or other files to Smart Print Solution for quotations, production or other business purposes.

Such files will be used for the purpose for which they are provided and may be retained where reasonably necessary for order processing, production records, customer service or legitimate business requirements.

Customers are responsible for ensuring that they have the necessary rights and permissions to provide any artwork, logos, photographs, designs or other intellectual property submitted to Smart Print Solution.

11. Children's Privacy

Our website is intended for general business and informational purposes. We do not knowingly seek to collect personal information from children.

12. Changes to This Privacy Policy

Smart Print Solution may update this Privacy Policy from time to time to reflect changes in our business, website, services or applicable requirements.

Any updated version will be published on this page with the revised date.

13. Contact Us

If you have questions regarding this Privacy Policy or the handling of your personal information, you may contact us at:

Smart Print Solution
C-2/5, 3rd Floor, Phase-II, Mayapuri Industrial Area,
New Delhi – 110064, India

Phone: +91 9911212386
Email: smartprintsolution003@gmail.com